Terms & Conditions

Terms & Policies

At LuxeNosh, every order is handcrafted fresh with wholesome, preservative-free ingredients, so we recommend enjoying your treats soon after delivery for the best taste. Because our products are perishable, we cannot accept returns, but if your order arrives damaged or incorrect, please contact us within 48 hours and we’ll make it right. Orders are shipped within 2–4 business days, and tracking details are provided once your package is on the way. We value your trust and never share your personal information—your details are only used to process and deliver your order.

All orders placed through our website are subject to acceptance at our discretion. If we are unable to accept your order, we will notify you and issue a prompt refund.

We accept payments securely through Stripe and Apple Pay. Your financial information is never stored or captured on our website—these trusted payment providers keep your details safe.

All accepted orders are shipped within California via USPS. Once your order leaves our kitchen, you’ll receive an email with tracking information. While we carefully package every order, please understand that we are not responsible for delays, loss, or damage that occurs during transit.

Because our products are handcrafted, perishable, and made fresh to order, all sales are final. We do not accept cancellations, refunds, or returns. Please double-check your order details and shipping address before submitting.

Our treats are handcrafted fresh and preservative-free, so we recommend enjoying them promptly for the best taste. Energy bites can be stored in the refrigerator for up to 7 days (though refrigeration may cause them to dry out) Biscotti, however, should be stored in an airtight container at room temperature and enjoyed within 10–14 days—they are not meant to be refrigerated. This way, every bite stays as delicious and wholesome as the day it was made.

All purchases are for personal use only and not for resale or business purposes. If you would like to purchase our products for trade, corporate gifting, or business use, please contact us directly.

Thank you for choosing LuxeNosh—we’re honored to share our handcrafted bites with you!